CARC Code

250

🟡 Soft Denial

Incorrect Attachment Received

The insurance company received documentation, but it was not the correct document they needed. The required attachment is still missing and must be submitted.

missing info
Resolution: 82%Medium difficulty7-14 days avg

How to resolve this denial

Submit the correct attachment/documentation and resubmit the claim

  1. 1

    Review the RARC code to identify the specific document(s) required

  2. 2

    Gather the required documentation from the provider or medical records department

  3. 3

    Submit the documentation through the payer's electronic attachment portal or fax

  4. 4

    Resubmit the claim with the attachment reference number if required

  5. 5

    Confirm receipt and track to adjudication

Resolve this denial →
✓ Pre-action checklist — verify before contacting the payer
  1. Review the full remittance advice (ERA/EOB) for additional RARC codes that explain the denial.

  2. Verify the claim was submitted with correct patient eligibility and benefit information.

  3. Check if this denial applies to a specific line item or the entire claim.

More about CO-250 — stats, related codes, appeal template

82%

Recovery Rate

7-14 days

Avg. Resolution

Medium

Difficulty

Occasional

Frequency

Payer-Specific Notes

How major payers handle CARC 250 by specialty.

UnitedHealthcare

Review UHC's online claim status tool for additional detail on this adjustment.

Appeal Letter Template

Generic appeal template for CARC 250 denials.

We are submitting a formal appeal for claim [CLAIM_NUMBER] for patient [PATIENT_NAME], date of service [DOS]. This claim was denied/adjusted with CARC 250 indicating: "The attachment received was the incorrect attachment. Correct attachment still n." We have reviewed the claim and are providing the attached documentation to support reconsideration. [SUPPORTING_DOCUMENTATION]. Please reconsider payment per the terms of our contract.

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