CARC Code

42

🟡 Soft Denial

Charges exceed our fee schedule or maximum allowable amount.

Resolution: 95%Easy difficulty3-7 days avg

How to resolve this denial

Accept contractual write-off; bill patient for applicable cost-share only

  1. 1

    Review the remittance advice to confirm the adjustment amount is accurate

  2. 2

    Verify the contractual write-off against your fee schedule

  3. 3

    Post the adjustment to the patient account

  4. 4

    Do not balance bill the patient for this contractual reduction

  5. 5

    Document the adjustment in your billing system

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✓ Pre-action checklist — verify before contacting the payer
  1. Review the full remittance advice (ERA/EOB) for additional RARC codes that explain the denial.

  2. Verify the claim was submitted with correct patient eligibility and benefit information.

  3. Check if this denial applies to a specific line item or the entire claim.

More about CO-42 — stats, related codes, appeal template

95%

Recovery Rate

3-7 days

Avg. Resolution

Easy

Difficulty

Common

Frequency

Payer-Specific Notes

How major payers handle CARC 42 by specialty.

UnitedHealthcare

Review UHC's online claim status tool for additional detail on this adjustment.

Appeal Letter Template

Generic appeal template for CARC 42 denials.

We are submitting a formal appeal for claim [CLAIM_NUMBER] for patient [PATIENT_NAME], date of service [DOS]. This claim was denied/adjusted with CARC 42 indicating: "Charges exceed our fee schedule or maximum allowable amount.." We have reviewed the claim and are providing the attached documentation to support reconsideration. [SUPPORTING_DOCUMENTATION]. Please reconsider payment per the terms of our contract.

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