835 Denial Combination
CO-252+N270
Contractual Obligation ยท Claim-Level Adjustment
Missing InformationWhat This Combination Means
The claim cannot be processed because the primary identifier for another provider involved in the service is missing, incomplete, or invalid. This typically occurs in situations requiring referring, ordering, rendering, or supervising provider information where the NPI or other required identifier was not submitted or contains errors. The payer requires this specific provider identifier documentation before adjudication can proceed.
Financial Responsibility
provider writeoff
The provider must write off the denied amount under contractual obligation unless the missing provider identifier is submitted and the claim is successfully reprocessed.
N/A
Appeal Success
2-4 weeks (corrected claim resubmission)
Avg. Resolution
Medium
Difficulty
No
Appealable
Step-by-Step Resolution
Steps tailored specifically to this CO-252+N270 combination โ not generic advice.
- 1
Identify which provider identifier is missing or invalid
Examine the claim to determine whether the referring, ordering, rendering, or supervising provider NPI or other primary identifier is absent or contains data errors in the appropriate loop/segment
- 2
Obtain or verify the correct provider identifier
Retrieve the accurate NPI or primary identifier for the applicable provider from internal records, the NPPES registry, or by contacting the provider's office directly
- 3
Submit a corrected claim with complete provider identification
File a corrected claim including the accurate provider identifier in the proper field, ensuring all other claim elements remain intact to avoid creating new errors
Specialty Context
How CO-252+N270 typically presents across different practice types.
Dental
Common when dental specialists (oral surgeons, periodontists) perform procedures requiring referring general dentist NPI, or when anesthesia providers must be identified for surgical procedures
Medical
Frequent in laboratory, radiology, and pathology claims requiring ordering physician NPI; also occurs in surgical claims needing referring or supervising provider identifiers for teaching physicians or mid-level practitioners
Behavioral Health
Typically seen when psychiatrists order psychological testing performed by psychologists, or when supervision documentation requires attending provider NPI for services delivered by supervised practitioners or trainees
Individual Code References
View the standalone definition for each code in this combination.
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